Refund Policy

Return & Refund Policy – NexoPower

At NexoPower, customer satisfaction is very important to us.

Returns

Due to the nature of wellness products, we generally do not accept returns once the product has been opened or used.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.

Our team will review your request and provide a replacement if applicable.

Refunds

Refunds may be processed only if:

• The product received is damaged

• The wrong product was delivered

Approved refunds will be processed within 5–7 working days.

Contact for Returns

Please contact us before returning any product.

Email: support@nexopower.store